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How PM&I Can Help Prevent Delays

Product Return Policy

1.  Stock products can be returned within 30 days of product ship date.
2.  There is a 20% restock charge on all returned products.
3.  Product must be in original packing and be unused.
4.  Freight charges from the warehouse to the end user and back to the appropriate PM&I warehouse are the responsibility of the customer.  Freight collect shipments will be refused.
5.  A return authorization must be obtained from PM&I prior to the return of the product.
6.  Products made to order or custom made are not returnable.
7.  There are some exceptions to the above guidelines.  Speak to PM&I sales department for clarification based on specific product.

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